Privacy policy

1. Information We Collect

Information you provide. This can include your name, email address, telephone number, billing and shipping addresses, account details, order information, product preferences, review content, support messages, return information, and other details you choose to submit.

Payment information. Payment providers process card, wallet, billing, authorization, and transaction data needed to complete a purchase. Geary Sales LLC generally receives transaction status, payment method type, and limited payment details rather than complete card credentials.

Information collected automatically. When you use the site, Geary Sales LLC and its service providers may collect your IP address, browser and device information, cookie or pixel identifiers, approximate location, pages viewed, searches, cart activity, referral source, interaction data, and security logs.

Information from service providers. Geary Sales LLC may receive information from Shopify, payment providers, fraud-prevention providers, analytics and advertising partners, customer-support tools, and delivery providers when needed to operate the store and service an order.

2. How Geary Sales LLC Uses Information

Geary Sales LLC uses personal information to operate the website; create and manage accounts; process payments and orders; arrange delivery; send confirmations, service notices, and tracking updates; provide customer support; handle cancellations, returns, and refunds; maintain security; detect fraud and abuse; improve products and site performance; keep business, tax, and transaction records; comply with applicable law; and establish or defend legal claims.

With consent where required, Geary Sales LLC may also use contact and interaction information to send marketing communications or personalize content. You can unsubscribe from marketing emails by using the unsubscribe link included in the message. Unsubscribing from marketing communications does not stop transactional communications about an order or support request.

3. Shopify’s Collection and Processing

The store is hosted by Shopify. When you visit gearysales.com, use checkout, or make a purchase, Shopify collects and processes personal information to provide the storefront, checkout, payment, security, fraud-prevention, analytics, and other platform services enabled by Geary Sales LLC. This may include contact, device, browsing, cart, order, billing, shipping, transaction, and payment information.

Depending on Geary Sales LLC’s Shopify settings, the services enabled, and your consent or opt-out choices, Shopify may process information about your interactions with this store, Shopify, and other merchants to provide enhanced analytics, personalization, measurement, or advertising services.

Information may be shared with Shopify affiliates and service providers located in other countries. Review the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/consumers for more information about Shopify’s processing practices and Shopify-specific privacy choices.

4. When Geary Sales LLC Discloses Information

Platform, payment, and technology providers. Geary Sales LLC discloses information to Shopify and other providers that host, secure, analyze, support, or enable the store and its checkout services.

Delivery providers. Geary Sales LLC shares the recipient’s name, address, contact details, order characteristics, and delivery instructions with trusted carriers and logistics providers, including UPS, FedEx, and reliable freight partners, as needed to deliver orders safely and reliably.

Business and professional providers. Geary Sales LLC may disclose information to customer-support tools, fraud-prevention providers, accountants, insurers, auditors, attorneys, and other professional advisers when reasonably necessary for their services.

Advertising and analytics partners. If enabled, cookies, pixels, and similar technologies may disclose device and interaction data to analytics or advertising partners for measurement, personalization, or targeted advertising, subject to applicable consent and opt-out requirements.

Legal and safety reasons. Geary Sales LLC may disclose information when reasonably necessary to comply with applicable law or valid legal process, enforce policies, investigate suspected fraud, protect a person from harm, or protect the rights, property, and security of customers, the store, and its service providers.

Business transactions. Information may be disclosed as part of a proposed or completed financing, merger, acquisition, reorganization, sale, or transfer of some or all business assets, subject to appropriate confidentiality and legal safeguards.

5. Cookies, Analytics, and Advertising Choices

Cookies and similar technologies remember preferences, keep the cart and checkout functioning, help secure the store, measure performance, and support enabled analytics or advertising services. Browser controls can block or delete cookies, but strictly necessary features may not work correctly if those technologies are disabled.

Where required, Geary Sales LLC uses non-essential technologies according to the choices available through the store’s cookie banner or consent controls. Depending on your location and the features enabled by Geary Sales LLC, you may also use the “Your Privacy Choices” or data-sharing opt-out link displayed in the site footer.

Geary Sales LLC honors browser-based Global Privacy Control signals where required by applicable law and technically supported.

6. Sale, Sharing, and Targeted Advertising

Geary Sales LLC does not sell personal information for money. However, some privacy laws define “sale” or “sharing” broadly enough to include certain disclosures through advertising, analytics, or cross-context behavioral advertising technologies.

Where those laws apply, you may opt out through the site’s privacy-choice link or by emailing support@gearysales.com.

Geary Sales LLC does not knowingly sell or share the personal information of consumers under 16 for targeted advertising.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to personal information, obtain a portable copy, correct inaccurate information, request deletion, restrict or object to certain processing, opt out of sale or sharing and targeted advertising, withdraw consent, or appeal a decision concerning a privacy request.

These rights may be subject to legal exceptions, including exceptions related to recordkeeping, fraud prevention, transaction completion, regulatory compliance, and legal claims.

Submit a request to support@gearysales.com with the subject line “Privacy Request.” Describe the right you wish to exercise and provide the email address associated with your interactions with the store.

Geary Sales LLC may verify your identity before completing a request and may require an authorized agent to provide proof of authority. Geary Sales LLC will not discriminate against you for exercising an applicable privacy right.

8. Data Retention

Geary Sales LLC retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing customer support, maintaining tax and accounting records, preventing fraud, resolving disputes, enforcing agreements, and meeting legal obligations.

Retention periods vary according to the type of information, the customer relationship, operational requirements, and applicable law. When personal information is no longer reasonably needed, Geary Sales LLC deletes, de-identifies, or securely disposes of it where reasonably practicable.

9. Data Security

Geary Sales LLC and its service providers use administrative, technical, and physical safeguards designed to protect personal information.

No internet transmission or storage system can be guaranteed to be completely secure. Customers should use unique passwords, protect access to their accounts, and contact Geary Sales LLC if they suspect unauthorized account activity or misuse of their personal information.

10. Children’s Privacy

The store is intended for adults purchasing pet products and is not directed to children under 13.

Geary Sales LLC does not knowingly collect personal information directly from children under 13. If you believe that a child has provided personal information through the store, contact Geary Sales LLC at support@gearysales.com so the information can be reviewed and appropriate action can be taken.

11. Third-Party Sites and International Processing

The site may contain links to services that Geary Sales LLC does not own or control. The privacy practices of those services are governed by their respective privacy notices.

Shopify and other service providers may process personal information in countries other than the country where you live. When required by applicable law, Geary Sales LLC and its service providers rely on recognized legal mechanisms and safeguards for international data transfers.

12. Changes to This Policy

Geary Sales LLC may update this Privacy Policy when its practices, services, or applicable legal requirements change. The revised version will be published on gearysales.com.

If a change materially affects how previously collected personal information is used, Geary Sales LLC will provide additional notice when required by applicable law.