Shipping Policy

1. Shipping Area and Cost

United States

We offer free standard shipping to eligible delivery addresses across the United States. We do not ship to APO, FPO, or DPO military addresses assigned the AA, AE, or AP region codes.

Canada

We offer free standard shipping to eligible delivery addresses across Canada, including all provinces and territories. No standard shipping charge is added to eligible Canadian orders.

United Kingdom

We offer free standard shipping to eligible delivery addresses across the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

No standard shipping charge is added to eligible UK orders. Delivery to certain remote or restricted locations may be subject to carrier availability.

General Shipping Information

We currently ship only to the United States, Canada, and the United Kingdom. Orders submitted for unsupported destinations may be canceled and refunded.

We do not add hidden shipping or handling fees after an order is placed. Any applicable customs duties, import taxes, or other government-imposed charges for international orders will be handled according to the information provided at checkout and applicable regulations.

2. Order Cutoff and Business Days

The daily order-processing cutoff is 6:00 PM (UTC-5), Monday through Friday.

An order received by the cutoff enters the processing queue that business day. An order received after the cutoff or on a weekend enters the queue on the next business day.

United States: Business days are Monday through Friday, excluding U.S. public holidays.
Canada: Business days are Monday through Friday, excluding Canadian public holidays.
United Kingdom: Business days are Monday through Friday, excluding applicable UK public holidays.

All three countries follow the same daily order-processing cutoff and processing time.

3. Processing, Transit, and Total Delivery Time

United States

Processing time: 1–2 business days
Carrier transit time: 4–7 business days after dispatch
Estimated total delivery time: 5–9 business days from the applicable processing start date
Standard shipping cost: FREE

Canada

Processing time: 1–2 business days
Carrier transit time: 4–7 business days after dispatch
Estimated total delivery time: 5–9 business days from the applicable processing start date
Standard shipping cost: FREE

United Kingdom

Processing time: 1–2 business days
Carrier transit time: 5–8 business days after dispatch
Estimated total delivery time: 6–10 business days from the applicable processing start date
Standard shipping cost: FREE

Delivery Estimates and Potential Delays

These are good-faith estimates, not guaranteed delivery dates.

Severe weather, carrier capacity, incorrect address information, access restrictions, security reviews, customs clearance, and other events outside our reasonable control can cause delays.

For shipments to Canada and the United Kingdom, international customs processing and remote-area delivery may also affect estimated delivery times.

If a known delay materially affects an order, we will provide available information by email.

4. Carriers and Tracking

We work with trusted delivery providers, including UPS, FedEx, and reliable international freight and delivery partners, to move orders safely and dependably throughout the United States, Canada, and the United Kingdom.

The carrier and service level are selected based on the package, destination, and fulfillment route.

When tracking is available, it is sent to the email address used at checkout.

Tracking can take up to 48 hours after the shipping notice to show its first scan.

Customers in all three countries can use the tracking information provided to monitor the progress of their shipments.

5. Split Shipments

Items in one order may ship separately when they are fulfilled from different locations or require different handling.

Separate tracking details may be provided for each shipment.

Split shipment does not create an additional standard shipping charge for eligible orders shipped to the United States, Canada, or the United Kingdom.

6. Address Accuracy and Changes

Customers are responsible for providing a complete, deliverable address.

Requests to change the shipping address must be emailed to support@gearysales.com within 24 hours after purchase.

We will try to help, but a change is not guaranteed after fulfillment begins or a carrier receives the shipment.

We cannot redirect a package or reimburse costs caused by an incorrect address after delivery is completed to the address supplied at checkout, except where required by law.

This policy applies to all eligible delivery addresses in the United States, Canada, and the United Kingdom.

7. Delayed, Lost, or Damaged Packages

If tracking has not updated for several business days or delivery has not occurred by the end of the estimated window, email support@gearysales.com with your order number.

We may ask the carrier to investigate.

For a package marked delivered but not found, check the delivery area, household members, and neighbors before contacting us.

Report visible shipping damage, a missing item, or an incorrect item within 7 calendar days after delivery.

Keep the packaging and send clear photos of the product, outer package, shipping label, and damage.

We will review the evidence and, when the claim is validated, provide an appropriate refund or other remedy under the Return and Refund Policy.

These reporting procedures do not limit any statutory consumer rights available under applicable laws in the United States, Canada, or the United Kingdom.